Cognitive Dissonance Behavior
Imagine you’re designing an app that helps people save money. You build smooth flows, intuitive UX, and powerful nudges . But users still overspend. You improve the onboarding, add gamification , and refine the copy—still—friction. What if the problem isn’t in the design but the mind? Welcome to the world of cognitive dissonance , a psychological phenomenon that quietly drives much of human behavior. It’s often misunderstood and rarely accounted for in product development, yet it influences every decision your user makes. At Octet , we believe in designing with behavioral intelligence, not just behavioral data. That starts with understanding the friction within us. Coined by psychologist Leon Festinger in 1957, cognitive dissonance refers to the mental discomfort a person experiences when they simultaneously hold two or more contradictory beliefs, values, or attitudes, or when their behavior doesn’t align with their beliefs. Here’s the classic example: You believe in healthy livi...